Access your funds anywhere in the world with free ATMs and have peace-of-mind with features like Zero Liability protection.
Have peace-of-mind that you won't be held responsible for unauthorized transactions.
Learn more about Mastercard Zero Liability.
At Needham Bank, we built the best free checking account around with great features to make your life simple. Set yourself free from fees with free checking — all hassle-free!
Contact Needham Bank immediately.
During business hours, call 781-444-2100, and follow the prompt to Debit Card. A representative will assist you in closing your card, reviewing transaction activity for unauthorized transactions, filing a claim if needed, and issuing a replacement card.
After business hours, please call 1-833-337-6075. For International calls, please call 1-614-564-5105.
Log into NB Online Banking, click “Card Services”, and then select “Travel Plans”. You can also do this via the NB Mobile app—under “More”, click “Travel Plans” under Debit Card Services.
Contact Needham Bank during business hours by calling 781-444-2100 and following the prompt to Debit Card Support. A representative will assist you in resolving the issue.
Yes! With your online/mobile banking account or the NB My Cards app, you can set up real-time alerts, turn your card off, establish spending limits and more.
You can change your PIN through NB My Cards. Log into NB Online Banking, click “Additional Services”, access “My Cards”, and then select “Set PIN” under Manage Card. You can also do this via the NB Mobile app—under “More”, access “My Cards”, and then select “Set PIN” under Manage Card.
You can also call 1-800-992-3808 for assistance.
Yes! As a cardmember, you have access to a host of Mastercard benefits and insurances that save you money and give you peace of mind each time you use your card.