For personal banking questions regarding your account or our products and services, please call during business hours:
For business banking questions, please call during business hours:
Call 888-833-5590 and select option 1.
View details regarding your local branch, including hours and services.
Browse by department or search name below
Report lost or stolen debit card; 781-444-2100, option 4, option 1, then option 2.
Report lost or stolen credit card; 781-444-2100, then option 5. For consumer, option 1, then option 2. For business, option 2, then option 3.
U.S. credit card assistance; 888-999-1046. International credit card assistance; 531-233-6355.
Online/Mobile Banking password changes, resets and unlocks; 781-444-2100, option 3, then option 1 for consumer or option 2 for business.
All media inquiries should be directed to Karen Marryat by calling 781-474-5460.
Needham Bank has a strong commitment and partnership with the communities we serve. Find out more about how we may be able to help your local organization.
Call 781-444-2100 or mail to:
Loan Operations at Needham Bank,
1063 Great Plain Ave., Needham, MA 02492
Use this form to contact us anytime for general inquiries. Our Customer Care Center will respond within one business day.
Your security is important to us. Please do not submit personal information like your account, credit card or Social Security number.
If your request involves account maintenance, such as password resets, or address updates, please call us at 781-444-2100 or send us a secure message through online banking or the NB Mobile app.
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