Generally this is related to your internet browser’s settings. Navigate to the internet settings for your browser and ensure that you are allowing sites to save and read cookie data and that you are not blocking third-party cookies. After making the necessary adjustments, close all your browser windows, then open a fresh one and log into your online banking again.
We’ve been made aware of fraudsters impersonating Needham Bank asking customers to verify fake transactions. The fraudsters will ask if you’ve made purchases at major retailers, withdrawn money from an ATM, or if you are traveling. Needham Bank will NEVER ask for your banking credentials or full debit card number via a phone call, email, or text message.
If you’ve received an inquiry of this nature and provided information, please contact our Customer Care Center at 781-444-2100.