Retail banking is another term for consumer or personal banking. You might hear “retail” and think “business,” but think of it more like Needham Bank being a store where you can pick out the financial services you want or need.
We’ve been made aware of fraudsters impersonating Needham Bank asking customers to verify fake transactions. The fraudsters will ask if you’ve made purchases at major retailers, withdrawn money from an ATM, or if you are traveling. Needham Bank will NEVER ask for your banking credentials or full debit card number via a phone call, email, or text message.
If you’ve received an inquiry of this nature and provided information, please contact our Customer Care Center at 781-444-2100.