The Loan Operations Department is open Monday through Friday, 7AM to 4PM. You can also reach by email at LoanOperations@NeedhamBank.com or by fax at (781) 449-2546.
You can also call the Customer Care Center at (781) 474-5802 for assistance Monday through Friday, 7AM to 7PM, and Saturday, 8AM to 3PM.
We’ve been made aware of fraudsters impersonating Needham Bank asking customers to verify fake transactions. The fraudsters will ask if you’ve made purchases at major retailers, withdrawn money from an ATM, or if you are traveling. Needham Bank will NEVER ask for your banking credentials or full debit card number via a phone call, email, or text message.
If you’ve received an inquiry of this nature and provided information, please contact our Customer Care Center at 781-444-2100.