For consumer mobile deposit, if a check is deleted, you will receive an email stating the amount and reason. For business mobile deposit, if a check is deleted it will display in the Mobile Deposit History tab within the app. If you have further questions, please contact us at 781-474-5804 or visit your local branch.
We’ve been made aware of fraudsters impersonating Needham Bank asking customers to verify fake transactions. The fraudsters will ask if you’ve made purchases at major retailers, withdrawn money from an ATM, or if you are traveling. Needham Bank will NEVER ask for your banking credentials or full debit card number via a phone call, email, or text message.
If you’ve received an inquiry of this nature and provided information, please contact our Customer Care Center at 781-444-2100.