To report fraudulent activity on your account, please call 781-444-2100 from 7 am – 7 pm ET, Monday through Friday and 8 am -3 pm ET on Saturdays.
If you believe your identity has been compromised, please click here to read our Knowledge Center article “Identity Theft: What to do if you have been a victim of fraud”.
We’ve been made aware of fraudsters impersonating Needham Bank asking customers to verify fake transactions. The fraudsters will ask if you’ve made purchases at major retailers, withdrawn money from an ATM, or if you are traveling. Needham Bank will NEVER ask for your banking credentials or full debit card number via a phone call, email, or text message.
If you’ve received an inquiry of this nature and provided information, please contact our Customer Care Center at 781-444-2100.