For consumer online banking, from within the Bill Pay screen in NB Online Banking, please select the “Manage Funding Account(s)” link on the bottom right side of the screen.
Select “Add an account”. (Please note that funding accounts may only be Needham Bank checking accounts.) Enter the required information, including Needham Bank’s routing number of 211373539.
Within 2-3 business days, two small deposits (less than $1.00) will be made into the account for confirmation purposes.
Log back into your bill payment screen to validate these deposits and begin using your new funding account.
For Business Online Banking, please send us a secure email stating the account you would like to add to your bill payment profile. We will email you a confirmation when the maintenance is complete.
We’ve been made aware of fraudsters impersonating Needham Bank asking customers to verify fake transactions. The fraudsters will ask if you’ve made purchases at major retailers, withdrawn money from an ATM, or if you are traveling. Needham Bank will NEVER ask for your banking credentials or full debit card number via a phone call, email, or text message.
If you’ve received an inquiry of this nature and provided information, please contact our Customer Care Center at 781-444-2100.