You have questions, we have answers. Whether you need help with your checking account, loan or fraud prevention measures, we have the all the answers to the most frequently asked banking questions.
And if you don’t see the answer you’re looking for, feel free to call our Customer Care Center at 781-444-2100 and speak to one of our experts.
Needham Bank's routing number is: 211373539.
To report an NB Debit card stolen or lost after hours, please call 1-833-337-6075. For International calls please call 1-614-564-5105.
If you’re able to travel to one of our branches, we can print you a new card instantly. You can also complete a new card application through the Online Banking interface and a new card will be ordered and mailed to you.
Yes. With Needham Bank, all your deposits are insured in full through the combined coverage of the Federal Deposit Insurance Corporation (FDIC) and the Depositors Insurance Fund (DIF).
All types and classes of deposit accounts, both personal and business, are covered including savings accounts, checking accounts, certificates of deposit (CDs), money market deposit accounts, and retirement deposit accounts.
At Needham Bank, all business checking account deposits are insured in full by the Federal Deposit Insurance Fund (FDIC) and the Depositors Insurance Fund (DIF).
You can apply for a HELOC online or call us at 781-444-2100. Your Needham Bank experts are here to help you through every step of the process, including throughout the duration of your loan!
Visit any one of our branches and we’ll print you a debit card on the spot. Find your local branch
Using online and mobile banking services is like having your own personal bank branch that never closes! You can enjoy 24/7 access to your accounts, check your financial health on the go, and use features like mobile check deposits, digital bill pay, and much more.
Absolutely! With Needham Bank, all your deposits are insured in full. We’ll help keep your money safe in your free checking account.
Yes! With NB My Cards, you can manage your credit and debit cards by setting up real-time alerts, turning your card off if it’s lost or stolen, establishing spending limits and more.
Access NB My Cards through the NB Mobile Banking app.
Your Needham Bank CDs are always insured in full through a combination of insurance provided by the Federal Deposit Insurance Corporation (FDIC) and the Depositors Insurance Fund (DIF).
Just like online banking, mobile banking can be safe and secure. Our state-of-the-art app even allows you to safeguard your accounts with TouchID and Biometric Login for extra security.
If your total balance exceeds $10,000, the rate is blended. The first $10,000 will earn the disclosed Annual Percentage Yield (APY), and the remaining balance will earn our standard statement savings rate, currently 0.05% APY.
Yes, our GoalGetter Savings is only available to Flex Checking customers. Open your Flex Checking account today, so you can add a GoalGetter account and start earning a competitive interest rate to supercharge your savings.
Flex Checking offers many benefits that let you customize your banking experience. This includes credit score monitoring, financial planning tools, a debit Mastercard with cash back rewards, no monthly maintenance fees, free ATMs through full ATM fee reimbursement, plus access to our high-yield savings rate on our GoalGetter account.
No action is required on your part. Your checking account and debit card will remain the same – only the account name will change to Flex Checking.
NB Checking is now known as Flex Checking! You’ll enjoy more benefits than ever, plus access to an exclusive high-yield savings rate on our GoalGetter Savings account… and still no fees.
Please note that your checking account and debit card remain the same—only the account name has changed.
You can do this through the NB My Cards app and selecting “Set PIN” or by calling 1-800-992-3808 and following the prompt.
Contact Needham Bank during business hours by calling 781-444-2100 and following the prompt to Debit Card Support. A representative will assist you in resolving the issue.
Contact Needham Bank immediately.
During business hours, call 781-444-2100 and follow the prompt to Debit Card. A representative will assist you in closing your card, reviewing transaction activity for unauthorized transactions, filing a claim if needed, and issuing a replacement card.
After business hours, please call 1-833-337-6075. For International calls, please call 1-614-564-5105.
Yes! As a cardmember, you have access to a host of Mastercard benefits and insurances that save you money and give you peace of mind each time you use your card.
Yes! With your online/mobile banking account or the NB My Cards app, you can set up real-time alerts, turn your card off, establish spending limits and more.