You have questions, we have answers. Whether you need help with your checking account, loan or fraud prevention measures, we have the all the answers to the most frequently asked banking questions.
And if you don’t see the answer you’re looking for, feel free to call our Customer Care Center at 781-444-2100 and speak to one of our experts.
Needham Bank's routing number is: 211373539.
To report an NB Debit card stolen or lost after hours, please call 1-833-337-6075. For International calls please call 1-614-564-5105.
If you’re able to travel to one of our branches, we can print you a new card instantly. You can also complete a new card application through the Online Banking interface and a new card will be ordered and mailed to you.
Yes. With Needham Bank, all your deposits are insured in full through the combined coverage of the Federal Deposit Insurance Corporation (FDIC) and the Depositors Insurance Fund (DIF).
All types and classes of deposit accounts, both personal and business, are covered including savings accounts, checking accounts, certificates of deposit (CDs), money market deposit accounts, and retirement deposit accounts.
At Needham Bank, all business checking account deposits are insured in full by the Federal Deposit Insurance Fund (FDIC) and the Depositors Insurance Fund (DIF).
You can apply for a HELOC online or call us at 781-444-2100. Your Needham Bank experts are here to help you through every step of the process, including throughout the duration of your loan!
Visit any one of our branches and we’ll print you a debit card on the spot. Find your local branch
Using online and mobile banking services is like having your own personal bank branch that never closes! You can enjoy 24/7 access to your accounts, check your financial health on the go, and use features like mobile check deposits, digital bill pay, and much more.
Absolutely! With Needham Bank, all your deposits are insured in full. We’ll help keep your money safe in your free checking account.
Yes! With NB My Cards, you can manage your credit and debit cards by setting up real-time alerts, turning your card off if it’s lost or stolen, establishing spending limits and more.
Access NB My Cards through the NB Mobile Banking app.
Your Needham Bank CDs are always insured in full through a combination of insurance provided by the Federal Deposit Insurance Corporation (FDIC) and the Depositors Insurance Fund (DIF).
Just like online banking, mobile banking can be safe and secure. Our state-of-the-art app even allows you to safeguard your accounts with TouchID and Biometric Login for extra security.
You can do this through the NB My Cards app and selecting “Set PIN” or by calling 1-800-992-3808 and following the prompt.
Contact Needham Bank during business hours by calling 781-444-2100 and following the prompt to Debit Card Support. A representative will assist you in resolving the issue.
Contact Needham Bank immediately.
During business hours, call 781-444-2100 and follow the prompt to Debit Card. A representative will assist you in closing your card, reviewing transaction activity for unauthorized transactions, filing a claim if needed, and issuing a replacement card.
After business hours, please call 1-833-337-6075. For International calls, please call 1-614-564-5105.
Yes! As a cardmember, you have access to a host of Mastercard benefits and insurances that save you money and give you peace of mind each time you use your card.
Yes! With your online/mobile banking account or the NB My Cards app, you can set up real-time alerts, turn your card off, establish spending limits and more.
Contact Needham Bank during business hours by calling 781-444-2100 and following the prompt to Debit Card Support. A representative will assist you in resolving the issue.
Log into NB Online Banking, click “Card Services”, and then select “Travel Plans”. You can also do this via the NB Mobile app—under “More”, click “Travel Plans” under Debit Card Services.
Contact Needham Bank immediately.
During business hours, call 781-444-2100, and follow the prompt to Debit Card. A representative will assist you in closing your card, reviewing transaction activity for unauthorized transactions, filing a claim if needed, and issuing a replacement card.
After business hours, please call 1-833-337-6075. For International calls, please call 1-614-564-5105.
If you find incorrect information on your credit report, contact the company that issues the account or the credit reporting company that issued the report. You can dispute any inaccuracies found on your TransUnion credit report by navigating to the bottom of the Credit Report module and clicking “dispute”.
Credit reports, also knowns as credit files, are composed of the credit-related data a credit reporting company has gathered about consumers from different sources. Credit reports include records of mortgage payments, credit card balances, credit card payments, auto loan payments, and credit inquiries. It may also include accounts that have gone into collections, public records, and other information from government sources.
A credit score is a three-digit number calculated to indicate your creditworthiness. The higher the score, the more creditworthy you are to a lender. A credit score is calculated from the information in your credit report and considers whether you have been making on-time payments, your revolving debt use, the length of your payment history, and other such factors. It’s important to note that your score does not take your age, income, employment, marital status, or bank account balances into account.